Article 1 – General Provisions
1.1 Unhack Yourself is a trade name of Unhack Yourself B.V., registered in Bennebroek, The Netherlands, under the Dutch Chamber of Commerce number 91626781.
1.2 These Terms and Conditions apply to all offers, agreements, and services provided by Unhack Yourself to natural persons and legal entities (hereinafter: “Client”).
1.3 Deviations from these Terms and Conditions are only valid if agreed upon in writing.
1.4 The applicability of any terms and conditions of the Client is explicitly rejected.
1.5 If any provision of these Terms and Conditions is void or annulled, the remaining provisions shall remain in full force and effect.
Article 2 – Formation of Agreement
2.1 All quotations from Unhack Yourself are non-binding unless explicitly stated otherwise.
2.2 Quotations are valid for 30 days.
2.3 An agreement is established when Unhack Yourself provides written or electronic confirmation.
2.4 The Client must provide all necessary information in a timely and complete manner to enable proper performance of the agreement.
Article 3 – Execution of the Agreement
3.1 Unhack Yourself performs its services with care, under a best-effort obligation.
3.2 Unhack Yourself decides who carries out the agreed activities.
3.3 Amendments are only binding if agreed upon in writing.
Article 4 – Delivery Terms
4.1 Delivery terms are indicative and not binding, unless explicitly agreed otherwise.
4.2 Delays do not entitle the Client to compensation.
4.3 If delays are expected, Unhack Yourself will inform the Client and seek an acceptable solution.
4.4 In cases of force majeure, Unhack Yourself may suspend or terminate the agreement without liability.
Article 5 – Payment
5.1 All prices are exclusive of VAT, taxes, travel, accommodation, shipping, and administrative costs.
5.2 Payment is due within 14 days of the invoice date.
5.3 Late payments incur statutory interest and collection fees.
5.4 Unhack Yourself may suspend services in case of non-payment.
5.5 Unhack Yourself may adjust its rates annually.
Article 6 – Confidentiality
6.1 Both parties shall treat confidential information obtained during the agreement as strictly confidential.
6.2 This obligation also applies to employees and third parties involved.
Article 7 – Privacy and Data Protection
7.1 Unhack Yourself processes personal data in accordance with the Dutch AVG, its privacy policy, and cookie policy.
7.2 Data is used solely for execution of the agreement, stored securely, and not shared without consent.
Article 8 – Intellectual Property
8.1 All intellectual property rights remain with Unhack Yourself or its affiliated companies.
8.2 Use, reproduction, or distribution of materials without written permission is prohibited.
8.3 Usage rights are granted only after full payment.
Article 9 – Liability
9.1 Unhack Yourself is not liable for indirect or consequential damages.
9.2 Liability for direct damage is limited to €2,500 per incident.
9.3 The Client indemnifies Unhack Yourself against third-party claims arising from their actions.
Article 10 – Force Majeure
10.1 In force majeure situations, obligations are suspended.
10.2 After 60 days of force majeure, both parties may terminate the agreement in writing.
10.3 Performed services may still be invoiced.
Article 11 – Changes to Terms
11.1 Unhack Yourself reserves the right to amend these Terms. The most recent version is always applicable.
Article 12 – Governing Law and Disputes
12.1 All agreements are governed by Dutch law.
12.2 Disputes will be submitted to the competent court in the district of Unhack Yourself’s registered office.
SECTION II – TRAININGS AND COURSES
Article 13 – Execution of Programs
13.1 Unhack Yourself may merge or reschedule programs.
13.2 Cancellation fees:
- 30 days before start: full refund minus €50 admin fee
- <30 days: 50% due
- <5 days: 80% due
- <24 hours or no-show: full fee due
13.3 Custom program cancellations will incur development costs.
SECTION III – MENTORSHIP AND UNHACK EXPERIENCES
Article 14 – Participation Terms
14.1 Registration is final after payment. Access requires full payment.
14.2 Participation is voluntary and at own risk.
14.3 Cancellation:
- 2 months prior: 50% refund
- 1 month prior: 25% refund
- 2 weeks prior: 10% refund
- <2 weeks: no refund
14.4 Substitution of participants is allowed.
14.5 Unhack Yourself reserves the right to cancel or postpone a program in the event of force majeure.
Article 15 – Liability
15.1 Participation is at one’s own risk. Unhack Yourself is not liable for injury or damage.
15.2 Complaints must be submitted in writing to
Article 16 – Medical Disclaimer
16.1 Activities are not a substitute for medical care. Report any conditions in advance.
16.2 Medication or psychological treatment must be disclosed.
Article 17 – Conduct and House Rules
17.1 Respectful behavior is mandatory. Drugs and alcohol are not allowed.
17.2 Participants are liable for damages.
17.3 Photo/video recordings require permission.
17.4 Participation implies consent for Unhack Yourself to use recorded media unless otherwise agreed.
SECTION IV – PRODUCT PURCHASES
Article 18 – Delivery of Products
18.1 Products are delivered after payment.
18.2 Digital goods: within 5 working days; physical goods: within 7 working days.
18.3 Shipping risks are borne by the Client.
Article 19 – Right of Withdrawal
19.1 Consumers may cancel purchase within 14 days without reason.
19.2 Returned items must be unused and in original condition.
19.3 Return costs are borne by the Client.
19.4 Refunds are issued within 30 days after valid return.
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